Responsible Gaming

Gaming Should Be Entertainment

At spicemart.my, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming opportunities through Bk8, it is important to approach gaming responsibly and within your means.

Please remember that the house always has an edge, and outcomes are determined by chance. Only gamble with money you can afford to lose, and never view gaming as a source of income.

Age Verification

In Malaysia, you must be 18 years of age or older to participate in online gaming activities. Age verification is mandatory during registration. If you are under the legal age, you are not permitted to use Bk8 or any gaming services on spicemart.my.

We take age verification seriously to protect minors from the risks associated with gaming.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding your gaming activity from family, friends, or colleagues
• Neglecting work, school, or family responsibilities due to gaming
• Using gaming to escape stress, anxiety, or depression
• Borrowing money or going into debt to fund gaming activities
• Feeling irritable or anxious when trying to reduce or stop gaming
• Failed attempts to control or stop your gaming
• Lying about the time or money spent on gaming
• Jeopardizing relationships, education, or career opportunities

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Protections

Bk8 provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you are willing to deposit within a specific period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose within a defined timeframe.
• Reality Checks: Receive pop-up reminders of the time and money you have spent during your gaming session.
• Session Time Limits: Set automatic session timeouts to prevent extended gaming periods.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account if you feel your gaming is becoming problematic.

To access these tools, log into your Bk8 account and navigate to your account settings. We encourage you to use these features proactively.

Support Organizations & Resources

If you are experiencing problems with gambling, confidential help is available from these organizations:

Malaysia

• AAGM (Alcoholics Anonymous & Gamblers Anonymous Malaysia) – Support groups and peer assistance for problem gambling in Malaysia
• Department of Social Welfare Malaysia – Government-provided counseling and intervention services

International Resources

• GamCare (United Kingdom) – www.gamcare.org.uk – Free, confidential support and counseling
• GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Free counseling and support services
• Responsible Gambling Council (Canada) – www.responsiblegambling.org – Education and treatment resources
• National Council on Problem Gambling (United States) – www.ncpgambling.org – Helpline and referral services

All of these organizations offer confidential support and can connect you with professional counseling services.

Seek Help Today

If you or someone you care about is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support—many people have successfully overcome gambling problems with the right assistance.

Contact one of the support organizations listed above, speak with a trusted family member or friend, or consult a healthcare professional. Your well-being matters, and help is available.